STAFF TRAINING

THE SURGERY WILL BE CLOSED BETWEEN 1.30PM AND 5.30PM ON THE FOLLOWING DATES:

9TH OF MAY 2024

4TH JUNE 2024

THIS IS TO ENABLE CLINICAL AND NON-CLINICAL STAFF TO ATTEND TRAINING ORGANISED BY HERTS AND WEST ESSEX ICB.

FOR ANY URGENT HEALTH CARE NEED DURING THIS TIME PLEASE CALL 111.

THANK YOU.

We are looking to expand the membership of our Patient Participation Group so that it becomes more representative of our patient population.

If you are interested in joining please ask for a form at reception when you visit the surgery or click on the link above to fill in your details.

We look forward to hearing from you.

Dear Patients,

Please take some time to take part in the Friends and Family survey for the High street surgery Epping,

You can find the link below :

https://www.surveymonkey.co.uk/r/T6WFLYW

We always appreciate our patient’s feedback

Thank you

Welcome to our new website. We've chosen to launch it now so that we can provide information to our patients in an easier to access format. Unfortunately, under the present Covid restrictions some of our services such as online appointment booking have had to be suspended but will return when it is safe to do so.

As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to the NHS and other relevant organisations.

ACCESSIBILITY MENU ICON

We have now added the Accessibiity Menu Icon to our Website.

This ICON will pop up on the right hand side of the screen and if you click on this it will enable you to adjust the screen to suit your needs. For example increase the size of text and many more adjustments.

We hope you find this useful.

All the staff at The High Street Suurgery would like to thank our patients for their help and assistance during this difficult time we are all going through.

Social Distancing

Our aim is at all times to keep you the patients safe as well as our staff.  To this end we will be asking you to follow the SOCIAL DISTANCING GUIDELINES when you attend for your confirmed appointment.  There will be signs and floor markings to assist you with this.  You will be asked to use the sanitizing hand gel.

Appointments

We are continuing to triage all requests for appointments.  You will be contacted by a clinician and be given a time to attend the surgery or you may be offered a video consultation.

Following national guidance in June we will be re-introducing some appointments for routine reviews. You will be contacted directly by a member of staff offering you an appointment if required for your review.

When you attend your appointment please wear a suitable face covering. This will ensure that our supply of PPE is always available for the clinical staff.

Please remember to attend your appointment alone. If required your carer can attend with you. For children’s appointments only one parent/carer please.  This will help us with social distancing and prevent the waiting room becoming over full.

Repeat prescriptions

You can continue to post your routine prescription requests in the post box located outside by the main entrance. Alternatively if you are registered for on-line services please order your repeat medications via the link on this web site.  If you would like to register for on-line services please contact Reception.

The Surgery is experiencing a high rate of DNA appointments.  

From 1st January 2023 to 27th March 2023 277 appointments were booked and not attended. 

This equated to 69 hours worth of appointments.

PLEASE if you cannot attend your appointment contact the Surgery to cancel and let someone else with a clinical need have the opportunity to book.

Thank you