Click here to see the CQC Report.
All the staff at The High Street Surgery would like to thank our patients for their help and assistance during this difficult time we are all going through.
We are continuing to triage all requests for appointments. You will be contacted by a clinician and be given a time to attend the surgery or you may be offered a video consultation.
Following national guidance in June we will be re-introducing some appointments for routine reviews. You will be contacted directly by a member of staff offering you an appointment if required for your review.
When you attend your appointment please wear a suitable face covering. This will ensure that our supply of PPE is always available for the clinical staff.
Please remember to attend your appointment alone. If required your carer can attend with you. For children’s appointments only one parent/carer please. This will help us with social distancing and prevent the waiting room becoming over full.
You can continue to post your routine prescription requests in the post box located outside by the main entrance. Alternatively if you are registered for on-line services please order your repeat medications via the link on this web site. If you would like to register for on-line services please see further information on this below.
Our aim is at all times to keep you the patients safe as well as our staff. To this end we will be asking you to follow the SOCIAL DISTANCING GUIDELINES when you attend for your confirmed appointment. There will be signs and floor markings to assist you with this. You will be asked to use the sanitizing hand gel.
FURTHER INFORMATION AVAILABLE AT NHS.UK
TRY THE NEW NHS APP
If you're a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use System Online, you can continue to use it. You can use the NHS App as well.
For more information, go to www.nhs.uk/app
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
From the 1st April 2015 all patients including children registered at the practice will be allocated a named accountable GP. If you wish to know the name of your GP please contact the Surgery. Patients who are about to reach their 75th birthday will be informed of their named GP in writing. All patients are still able to see their GP of choice. Your named accountable GP will be responsible for your overall care.
TO ACCESS A DOCTOR DURING OUT OF HOURS PLEASE SEE BELOW
The practice is a member of the West Essex Clinical Commissioning Group who is responsible for commissioning the out-of-hours service. To access this service patients should dial the usual surgery number (01992 579270) and you will be transferred directly to the out-of-hours service.
Evening and Weekend Appointments
You can now see a GP or another healthcare professional on weekday evenings or daytime at weekends. To book an appointment please call the surgery. To find out more about the service including the treatment centres where you may be seen, please go to https://hucweb.co.uk/services/gp-extended-access/
If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it please ring NHS 111 and select option 3.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We now offer the ability to order your prescriptions and book afternoon and evening appointments online. You need to visit the surgery with photographic proof of identity in order to register for this service and to obtain you personal username and password.
Login to online services
The people caring for you need access to your health and care record in order to make the best decisions about your diagnosis and treatment. For this to happen more quickly and to improve the care you receive, a new process has been put in place. With your permission, My Care Record will provide health and care professionals directly involved in your care, access to the most up-to-date information about you. To find out more please go to :-
We hope you enjoy having a look around the site and familiarising yourself with some of the online features. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Read Reviews for High Street Epping Here
We are situated just off the main Epping High Street, down a small alleyway opposite the Peking House Chinese Restaurant. Wheelchair access is through the main gate and through the small gate which avoids the step down. A disabled W.C. is available next to the waiting room.
(Site updated 16/06/2020)